Return & Refund Policy – SouthNest

At SouthNest, we aim to provide quality products and a smooth shopping experience. Please read our return and refund policy carefully.

Returns

We accept returns only in the following cases:

• The product is damaged, defective, or broken upon delivery

• The wrong product was delivered

To be eligible for a return:

• You must contact us within 48 hours of delivery

• You must provide clear photos/videos as proof

We do not accept returns for:

• Change of mind

• Minor variations in color/design

• Incorrect usage or handling

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Refunds

Once your return request is approved:

• Refund will be processed within 5–7 business days

• Refund will be issued to your original payment method

For Cash on Delivery (COD) orders:

• Refund will be processed via bank transfer or UPI

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Replacement

In some cases, we may offer a replacement instead of a refund, depending on product availability.

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Cancellation

• Orders can be cancelled within 12 hours of placing the order

• Once shipped, cancellation is not possible

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Contact Us

For any issues or queries, contact us:

📧 Email: contactsouthnest@gmail.com
📱 WhatsApp: 9656493500
📸 Instagram: @shopsouthnest

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Thank you for shopping with SouthNest.